As the temperature drops and the nights draw in, we are looking forward to a winter break! Here’s what you need to know if you are planning on ordering any cultures from us over the festive period.
Holiday closing dates
NCIMB will close for the holidays on 24 Dec 2024, and re-open for business on 3 Jan 2025:
- You can still place culture orders during this time, via our online catalogue, by emailing us at enquiries@ncimb.com, or by completing the form on this page, but your order will not be dispatched before Mon 6 Jan 2025.
- If you need a fast turnaround on your order in January, completing and submitting our material transfer agreement (MTA) when you place your order will speed up the process when we return. You can download a copy of the agreement from the MTA page of our website
Shipping of orders in December
If you are ordering to a UK address, the last date for placing an order for delivery before Christmas is Thurs 19 Dec. We cannot guarantee that orders placed after that date will arrive before the Christmas break. However, our freeze dried strains are stable at ambient temperature, and so a few extra days in the post won’t impact their viability. Do remember to put them in the fridge as soon as possible though to keep them in the best condition.
Shipping times to overseas destinations vary, but will usually be subject to some delay over Christmas and new year. If you are placing an order close to Christmas but would like us to delay dispatch until the new year, please let us know.
See our calendar below for a handy summary of our holiday closures Dec 24 – Jan 25.
